Taj City Centre Gurugram

Taj always guarantees a great experience, and we were pampered in this property as well. The rooms are well appointed, and the Executive Suite exudes luxury. The food offerings are varied (including Gluten-free). The staff is customer-centric and professional right from Ms. Ramandeep (Front Desk), Harish and Gaurav (Restaurant), to Neelam (Entrance Door Security). The package is GREAT.

Rooms size is very small. Service at the restaurant is very slow. When I asked for a regular water, they treated my like I am not going to tip them so they delayed my services. Also, the food was just an average, not that much good which I had in other hotels. But yes, the location of the hotel is nice, connecting to Metro and NH8 by road. Hope they improve the services to serve us better.

The rooms were excellent. The food was great. The in room dining staffs are great except for a few hiccups here and there. The breakfast buffet is excellent. The restaurant staffs admit their mistakes admirably. The general manager is a wonderful gentleman. All in all perfection. Staying there is a must. Don't choose any other hotel if you're in gurgaon.

My boss was staying there and I went to see him had dinner with him and asked about experience.he said room service is little slow else everything is great. We went for Thai restaurant there and the good there was delicious. I would recommend this place if you do not have budget constraints and love to have 5 star service in the heart of city. Then it's a great place.

From outside you could be forgiven for thinking this another bland modern hotel with its plain cardboard box shape. But you would ve mistaken. Inside it is a haven of modern elegant luxury. The staff are extremely well trained, polite and efficient. Rooms are commodious and the breakfast experience very pleasant indeed. We had the chance to try the Thai restaurant upstairs and it was a pure delight. There is nothing to fault here.

Club room was nice and spacious. Bathroom was big with a tub. Basic toiletries were provided.
Breakfast was a disappointment, tasteless food and long waiting for service. Staff was not being managed in an organised manner, could have been better.

Clean,spacious room.Smiling young girl at housekeeping. Excellent service at breakfast.We were a large group ordering all kinds of eggs and toasts and coffees,the staff remained unfazed and calm and helpful.We had a wonderful stay.

Wonderful tradition of service of the Taj hospitality .. enjoyed our stay, dining, bar and meeting facilities.. food at all the restaurants was absolutely delicious.. rooms were comfortable and very conducive for business or personal stays ... Highly recommended