The Fern Residency Gurgaon

Stayed here for a month.
Check in - Hassle free and smooth
Rooms - rooms are good and clean. Bathroom fittings especially taps are showing their age and gets breakdown which is promptly attended and resolved
Amenities - Pool and spa is not available.
Breakfast - has varieties and is repeated weekly.
Lunch/dinner - never ordered so can't say
Staff - Staff is courteous and helpful.

Overall stay was pleasant and satisfactory can visit again.

I stayed for a week at Fern Residency Gurgaon, between April 28 and May 4, 2022, for work and this was my worst stay in any hotel, and I've travelled across the world. Day 1: I checked in late due to late office and it took them one hour to give me two towels and since room service closes at 10.30 pm i had to settle for what was available. Day 2: Since my husband was coming over late night so I arranged all the towels and toiletries for two people and left for office. When i came back, the cleaning staff had removed everything and left one towel each. I had to shout and get back everything. Day 4: This is the day of my big presentation and my husband was leaving the hotel early morning for his flight. Between 4.30 am and 9 am we had to change the room FOUR times for AC issues. I finally got to my meeting tired, sleepy and drained out. The same evening the staff refused to give us more mineral water and we had to threaten to complain to the front office. Maps wasn't picking the location and since the management is changing to Park Plaza hotels, there was no sign board and every cab ride needed instructions to hotel. The best part of the stay was when it got over. It was like the end of a jail sentence. If i hadn't paid 30k in advance, i would have checked out on day 4. Please avoid this hotel. Even a Oyo Townhouse is better and cheaper. Only the front office staff, the security guard and one room service person was decent, the rest of the staff were without skills or manners.

It was a first time experience with the hotel. They've set up everything really very well. Rooms are really spacious. If you are in Gurgaon sector 29 than Fern Residency is what you want.

slow service, hot water was not there, and breakfast spread was very limited. One major meal was included in tariff main course food taste was good.

Good clean rooms with all facilities good staff excellent service good tasty food morning buffet excellent can be compared to hotels abroad

A non functional wifi!! I finally had to use my mobile hotspot to attend a zoom meeting with a client. I decided to move to another hotel instead of extending my stay here.

Stayed for 2 days, very high tariff considering the amenities,
1. Old building
2. Doors don't have proper lock
3. First time in my life light tripped in my room for 30 minutes due to short circuit
4. Hot water service have issues
5. TV remote doesn't work

And they are charging 7000 for a night....it's like a 2 star hotel

This stay was not a happy one, very noisy, guest in other rooms having party late in the night, I felt the rooms are used as a get-together place,
the restaurant service needs improvement,