We had a wedding celebration for my sisters wedding from 9n Nov to 13 Nov at Clarens Hotel Gurgaon, and it was an awesome experience. Thanks to Rahul and his team for the wonderful arrangements. Really enjoyed it🙏 Minimal follow ups, great arrangements and tasty food. Once again MUCH THANKS TO RAHUL AND HIS TEAM FOR THE EXCELLENT WORK. KEEP UP THE GOOD WORK.
Nitish Nagpal1 year ago
Stayed at this hotel recently for 2 nights. I found the hotel to be sub standard for a 4 star hotel.
Pros - staff was friendly, checkin process was smooth, had ample parking, breakfast was decent.
Cons - The entire floor smelled of cigarette smoke, ventilation in the hallway and rooms is very poor as windows cannot be opened, parking had no security guard so causes anxiety, water bottles are poor quality, washroom shower is rusted and dirty.
Varun Sharma1 year ago
We hosted a family event close to this hotel and booked 7-8 rooms here, we found the service below average. After repeatedly asking the hotel not to charge our guests, they requested cash for room service and that too very rudely. One of our guests requested to add the food bill on the room and they refused to do so. Even asked for cash for a bottle of water. Secondly, the hotel has a roof top club which goes on to play loud music till 6 in the morning.
Below par service and inadequately trained staff.
Brij Mohan Sharma1 year ago
We had bulk booking for 2nd and 3rd December'22 for a wedding event. Inspite of clear instructions that any room service taken by guests should be charged only to our account, they started demanding cash from the guests. One guest ordered a water bottle early in the morning. Housekeeping staff insisted on getting payment before he handed over the water bottle to them. It was highly embarassing for us. I would not recommend patronising of this hotel
Navneet osahan1 year ago
I love the place, I mean overall area is sorrounded by beautiful greenery. View from hotel window is very nice. Staff is so good. Food is bit expensive but yummy. The most happening place is The raise the bar with is on the roof of the hotel. I had good memories there. :)
Mahesh Arjundan Gadhvi1 year ago
We booked the hotel because it is near Huda city center.
You can go by walk if you are ready to walk for 500 meters.
About the rooms? Cleanliness was at its extreme. All the amenities which one require were there in rooms which you can see in photos.
The food was too much costly so we didn’t ordered anything and thats why I can’t say about it.
Only negative thing was temperature in rooms. They don’t have any room heating facilities in case of too much cold.
Ravi Katala1 year ago
I booked this place for my engagement function for the evening “Ladera” basically the outside area. Surbhi & Lalit had really helped and kept me updated with all the details. I was fortunate enough as I booked them in advance reason why got a good deal. Overall the venue was looking amazing on the D day and food was outstanding.
I will highly recommend this place for a gathering of 100 - 150. This place looks more beautiful in the evening with flowers and lights. They even suggested me a decor who did a great job without even a single call. Choose your flower combination wisely 😄
Akash Sethia2 years ago
No frills stay. Normal Rooms - not very prompt room service. It was a decent stay but I think its very expensive for the class and service it provided.
In the same range we can get better brands - full service hotels just nearby.
Pros - staff was friendly, checkin process was smooth, had ample parking, breakfast was decent.
Cons - The entire floor smelled of cigarette smoke, ventilation in the hallway and rooms is very poor as windows cannot be opened, parking had no security guard so causes anxiety, water bottles are poor quality, washroom shower is rusted and dirty.
Secondly, the hotel has a roof top club which goes on to play loud music till 6 in the morning.
Below par service and inadequately trained staff.
You can go by walk if you are ready to walk for 500 meters.
About the rooms? Cleanliness was at its extreme. All the amenities which one require were there in rooms which you can see in photos.
The food was too much costly so we didn’t ordered anything and thats why I can’t say about it.
Only negative thing was temperature in rooms. They don’t have any room heating facilities in case of too much cold.
I will highly recommend this place for a gathering of 100 - 150. This place looks more beautiful in the evening with flowers and lights. They even suggested me a decor who did a great job without even a single call. Choose your flower combination wisely 😄
In the same range we can get better brands - full service hotels just nearby.