Ramada by Wyndham Gurgaon Central

Decent location for a corporate traveller. Rooms are good sized with good WiFi connectivity.
Some obvious facilities in the room like dental and shaving kit were provided only upon request and hence a star goes away in my reading for service. but they we're not charged so room retained 4 stars.
Room service is good and prompt.

Breakfast buffet could be better.

Decent stay. The front desk needs to be a bit more professional. I was travelling along with my wife and a 1 yr old daughter and they didn't even offer to help us out with the luggage. The room seemed to be aged and certainly requires some renovation. The buffet dinner was average but breakfast was sumptuous.

I just checked out of this hotel today and all I have to say is this management needs to go back to basics and learn a thing or two about hospitality. Firstly, the shower cabinet in our room was broken, so the water spilled out on to floor of the tiny bathroom. Secondly, their menu cards say 24 hour room service but that clearly isn't the case. So, I hope they rectify this error to give more clarity to their guests.

But, coming to the incident that prompted me to leave this review here; on reaching home, I discovered I'd forgotten the plug of my laptop charger. I called them immediately, a man answered, I requested him to keep this at the reception and I'll have it picked up by evening. I asked him to give me a call once they find this plug. I didn't hear back anything. I called again after a few hours, this time a lady answered, she assured me it will be at the reception. I called again to confirm, no one answered. Finally, when my boyfriend went there, they had no knowledge of this missing item. They couldn't locate it. It seems they have no system to keep track of lost items. This place is grossly mismanaged. You'll have better luck finding more warmth and hospitality at much smaller establishments, where they value guests and are willing to accommodate their needs.

Worst experience ever. As a European frequent traveler I have been in all kind of places from hostels to 5 stars places but never faced such unpleasant hotel personnel. If you are coming from Europe or any other same standard places that’s definitely not the place to go. It’s a shame as it really does not represent the Indian hospitality and kindness I experienced in many other places

Good venue with convenient central location. Many programs going on simultaneously so food quality and arrangements were of average quality. Food quality is deteriorated I'm comparison to 4~5 years ago

Great customer service. Hotel manager personally offered to help us to get the bags to our room. Chef Vijay specifically made meals customized to our little ones allergies. Overall good experience.

This is really nice luxury hotel. Rooms are very clean and spacious too. I do appreciate their services too, We reached there mid-night from US, and the booking was only for 1 person. Still they allowed me to stay with my husband for a night, without any extra cost. Also, they have a buffet breakfast, which I felt overpriced. Similarly, the food items in the menu were clearly at much higher cost as compared to the market prices.
Overall, we had a pleasant and comfortable stay. The location is also good, near to Huda City Center Metro Station.

Good clean big rooms, satisfying service and decent quality breakfast (Aalu bhaji every day in Veg, I don't know why). The staff is also good.
Location wise also not bad, just 10 minutes from Huda City Centre metro station.
Cost for 1 extra breakfast is Rs. 1500, like seriously??
If you could have brought it down to something in the range of Rs. 800, at least 10 of your +1 guests would have gone for it. Just think of other days.
It's already prepared in good quantity. I think management should give it a thought maybe.