The Fern - An Ecotel Hotel Vadodara

The cleanliness, neatness & house keeping in room & washroom was awesome. The amenities in the hotel were also great! Getting parking slot is little challenging during busy days, however security at the gate do take care of vehicle parking. I would love to see more Gujarati delicacies in restaurant menu at economical price rates.

Room was good.
Lot of scope to improve.
1. We booked for 3 person. Only 2 bath towels and bath accessories provided.
2. There was no door mat outside bathroom door.
3. No dental kit was available.

It would have been a better experience if they can take care of these things.

I was here for a very short time but it was a good place to stay.

The rooms are okay with a good amount of options available in the mini bar. The dinner food quality was pretty good too.

One shortfall is the elevator is quite low in number and slow to operate. I had to wait more than 10 mins once just to get inside the elevator.

Thanks to Jayasree and Sumana for the smooth check in and check out experience.

Good rooms, service is good too. At 12 am we ordered a sandwich and they served on time..

Very neat and clean rooms, Wash room, toilet, pillow, bed cover, sofa ..
Around 4 k was the charges and it's worth.

Date : 28th December 22..

There was a buffet dinner offered by my friend but the service at the time of buffet was not upto the mark. They need to improve in this area . A customer going for icecream doesn't find scoop spoon so comes back. I was given rotis after 10 minutes after I took my vegetables.

Nice hotel. Sr. Executive Vishwajit Singh is very co-operative. Had dinner in the restaurant in 5th floor. Food is good. Service is good. Waiter Sukamal is best. I would like to stay again in my next trip to Vadodara.

Hotel is well managed and mostly used for functions I guess. There is restaurant as well inside. Best place for Party functions. Food was also good along with ambience of the place.
Not enough parking space at hotel.

Unprofessional. No one to recieve the baggage (its ok). As we get out of the car security first park and then go inside. I said let me just put my stuffs in the concierge ( so called ). Linens limited. Wifi didnt work ( however didnt have the time to bother as it was a short stay ). Never used the minibar still got a call from the hotel to pay for the stuff which I didnt as i didnt use it and then the cut the phone in an attitude as if she is doing a favour. The hotelier needs to learn to behave. this is a genuine sad and bad one..