OYO 1288 Hotel Keshav
4th Floor, 4th Floor, Om Complex Near Swastik Char Rasta, Chimanlal Girdharlal Rd, Navrangpura, Ahmedabad, Gujarat 380009, India
3.4
443 reviews
8 comments
2HQ6+5J Ahmedabad, Gujarat, India
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They do provide very prompt service. The upkeep of the rooms is acceptable but that can surely be made a little better for this price point. All else is good.
Oyo should remove this hotel.
Then somehow we went and checked in. THR WORST EVER EXPERIENCE STARTS HERE.
1. The people are worst, cheap and no manners to speak to a customer. Then the room booked was not the one given. It was all their plan.
2. The room was in worst condition. COCROACHES, ELECTRICAL WIRINGS OPEN AND HANGING, BATHROOM WORST THAN A PUBLIC TOILET.
3. No infront of you sanitization. Forget about it.
4. Then comes the OYO customer care, i reported it by call and it got disconnected. They didnt even care to call me back. So FORGET ABOUT GETTING ANY CUSTOMER SERVICE.
5. In the morning, When checkin out, the front desk people just threw my id cards which they kept with them. TALKING VERY INDECENTLY,AND I WAS WITH MY FAMILY.
CHEAPEST PEOPLE I HAVE EVER SEEN AND THEY ARE AMONG THE PEOPLE ALSO SPOILING AHMEDABAD REPUTATION.
NOW COMES THE CUSTOMER CARE, EVENTUALLY THEY PUT THE BLAME ON ME. AND STILL I HAVE NOT RECIEVED A SINGLE CALL BACK FOR SUCH TYPE COMPLAINT WHERE SAFETY IS A CONCERN.
So i will NEVER EVER RECOMMEND OYO to anyone. And i myself is not going to use it anymore.OYO you just lost one more customer.