Hotel Nova Star

We were staying here for 2 days and the experience was good ! and the staff was polite and good . rooms are good and reasonable for a good stay. i personally recommend to people. this is a good and reasonable hotel to stay. thank you 😊

Having booked a room at the hotel, I reach there mid-night at 1.30 am and the person at the desk (Mr. Paresh) says, "Sorry! I know you had a booking, but we have no rooms available. " When I refuse to leave, he says there's some other property he can get me into. Asks me to go stand in the road at 2 am to wait for an auto. Have never seen a more unfriendly person at the reception desk!

Nothing great about it. As all reviews stated it is what it says. Smelly, not cleaned and unless you ask they dont do it also. I would suggest it only if you think of staying at night. Which means you need a place to stay at night and in day you will be roaming around. Otherwise find something better. Thanks.

hotel wasn't clean not good experience
Room wasn't clean after calling to room service they don't have the option to clean or change material like bedsheets or covers.

unhygenic ... dirty... I just took a 1hr break here for bath and washroom... thinking it would be better then public washrooms n bathrooms.. but paying Rs.1800 and the washroom and everything was pathetic.. I then went to JPS grand .. though it was far from here considering my forward trip...

Will not recommend this hotel to family, as room was so so so poor, fully unfurnished,
Wall without paint, entire rajkot wastage is dumped behind the hotel which was very smelling if you keep windows open.
If you ask for a water bottle means you have to wait at least 30-45 min, OMG do not ask for a breakfast.. We got our breakfast more than a hour consistently 2 days we noticed... & 3rd day we started to go outside rather than having a pathetic service.
No towel, soap, shampoo, hot water etc..

Dear Owner, please improve else you'll lose your business.. & at least keep an educated receptionist.

Bad experience ever... We already booked 3 rooms online. We confirmed our booking even with phone. When we reached at night there, they didn't allow us to stay in the room without IDs. As our phone were switched off, we told them we will give them ID once our phone will start. Poor service.. The rooms are also not good. Dustbins are also damaged. We booked deluxe rooms but we got a too bad room. The color of the wall is damaged. The bedsheets are dirty. overall, the whole experience was too bad. The service is too bad.. Not recommended for anyone. Even though we are paying money, can't get good service. It is a waste of money.

Dirty rooms. beadsheets has spots. Dirty bathrooms. Smelly corridor.. good location.