Ananda Imperial

Location is ok...but they seriously lack hospitality.
Broken basin, torn upholstery and couch cover. This was supposed to be a premium room. Imagine the condition of standard rooms. Wanted to stay there for 7-8 days.
Could not take it more than a day.
Moved to Marriott. Anytime much better than Ananda Imperial.

The food and service, both are wonderfully amazing! I loved this place!!! The food in buffet is so delicious that you will lick your fingers at the end!

A must must visit to this restaurant atleast once! After that it's you who will automatically start making plans to visit there again and again!

Well maintained! 5/5... ⭐⭐⭐⭐⭐

Very beautiful and well maintained and well managed with quite good staff members. The ambience is also good rooms are good but for me it's a bit small that we can't change they must have big rooms too. But all over it's quite good and it is located in a good area near railway station.

Nicely located. Well maintained. Proper upkeep. Rooms are spacious and comfortable. Food is upto the mark. Well behaved and disciplined staff. Whenever needed I love to stay here.

Especially in the best luxury hotels you’ll find that everything from the exterior, the reception, lounge and all other public areas will have a beautiful and fancy design. You may feel like you are somewhere special from the moment you walk through the door. The picture below was one of the bars and lounges at the impressive Hotel Ananda Imperial.

The hotel ambiance is very nice. It’s very near to Bilaspur railway station.
Rooms were clean and hygienic. It looks like the infrastructure was old but they have renewed. The morning breakfast is lavish it’s really wonderful I have quite seen this of breakfast varieties. If I give star wise rating

Hotel breakfast *****
Hotel ambiance ****
Hotel service **

Service need to improved overall experience was good. Recommend 😊

I would like to share one incident about this hotel.We booked this hotel for marriage function last week .It went well in every aspect .After checking out from the hotel ,we got a call from the hotel that there staff found some belongings ( Silver Jewellery,Cash and some gifts ) in room wardrobe.We were very surprise to hear that a staff named Mr. Rahul had found above items while checking the room and reported to there senior management.
It's shows how committed Ananda Imperial staff ,management towards best customer service.
My humble request is to promote this guy or recognise him as Employee of the year to inspire the others too.
I will definately recommend this hotel to anyone without any doubt.

They returned every left items at own.Hats off to the entire staff of Ananda Imperial Hotel.

Also i would like to mention about Mr. Brandon who was very cooperative from booking day to the day of our wedding function.

Keep doing good work

Dear Mr. Sumit Bidhan,

We went to Bilaspur on 2nd December, 2022 to attend my niece's marriage ceremony. They had arranged everything at your hotel.

Flawless service, mesmerizing arrangements and warm behavior even at midnight has impressed me a lot. Food was very nice and hygienic, especially sweet dishes. Guests could forget easily that they were not in West Bengal!

Most amazing part during my stay was meeting a Sindhi guy who knew bengali language and culture, maybe better than even me, though I stay in kolkata!

Surprise was still on when we went to have our breakfast next morning before leaving hotel. We didn't even think in our dreams that we could hear our favorite Rabindra sangeet there! It was the master stroke of your hospitality Sir.

Wish you height of prosperity.I wish you may open branches of your hotel in every city of the country !
Looking forward to meet you in your next branch in the city of joy, Kolkata.
Best wishes.......

Bhaswati Ray