Welcomhotel By ITC Hotels, Devee Grand Bay, Visakhapatnam - Premium Hilltop Resort Overlooking the Bay of Bengal

Nothing very luxurious about the place. Had high hopes, which were left wanting. Welcome group standards have been really a sham looking at this property. Located near the beach front is a good plus. Reception, service, room quality, food all are a mixed bag with average ratings. There are other similar star hotels in the vicinity offering much more at similar pricing. The rooms are only stacked with bare minimum basic toiletries.. not expected of a group boasting multiple 5 star property.

We enjoyed our stay , Each and every employee were excellent. Rooms are very cozy, have all modern amenities. Spent amazing time at WelcomHotel @Grand Bay. Buffet was great !! My 1.5yrs baby fully enjoyed.....

If you're going for the lunch buffet, especially on the weekends, you should probably call in advance to reserve a table because there's almost no tables for walk-ins.
There's a couple of restaurants. One for the buffet and a la carte (except south Indian), and an exclusively south Indian restaurant.
But the staff was kind enough to accommodate us, and squeezed us into a corner table.
The buffet is sumptuous and filling. They have many vegetarian options. What I found impressive was their prompt service.
It cost us approximately INR 1500 per person but it was worth the experience.
The ambience is splendid.

They need to do something about their reception service. I felt like I was standing in a sarkari office, the reception was understaffed with just one doing all the paper work. At 2PM in the afternoon, which happens to be their check in time, the other staff who was supposed to man the desk was still at her lunch break. On top of that their check in system is rather outdated and takes a long time. We had to wait a good forty five minutes for the check in. Other guests that had been waiting for check in were also getting quite restive. Apart from the above, it was a pleasant experience. Other services are quite well taken care of, especially their kitchen and room service is very considerate. But the massive mismanagement at the reception , which going by the previous reviews seems to be a regular occurance, their first impression is most certainly ruined. I might not prefer to stay here the next time despite stellar service by other teams. The hassle is just not worth it!

The hotel is located close to the RK Beach but you need to be fit to walk up a slope while coming back. The breakfast is fab and the food overall is pretty good. The staff is courteous and professional. The rooms are a bit smallish but comfortable.

Rooms are perfect. We choose sea view facing. We did swimming. Food, ambience are awesome. Nearby u can walk down to see submarine museum ,aircraft museum ,aquarium & many more food stalls

Dinner at Oceanic Pavilion:
Buffet (6/10): A very ok-Ish spread, consisted of 80% Indian Cuisine and 20% other cuisines. Most dishes on the menu was cold.
Chicken Schnitzel (7.5/10): It was good, but not the best I’ve had.
Grilled Stuffed Chicken (6/10): The jus was average, the chicken was not moist, and the mashed potatoes weren’t creamy as mentioned.
Overall a very average experience.
Service (6.5/10): Three people run the restaurant and run from pillar to post to keep guests happy, definitely needs a little more experienced staff.

Went for Sunday brunch with family. Did not book in advance still got seated immediately. Food is just too too good. Can't have enough be it salads, starters, main course or desserts. There was live music, magician , tattoo artist and balloon artist so more fun for kids!! Location is bang opposite to beach. There is a viewing deck too.