PROMHEX MULTI-SPECIALITY HOSPITAL

I recently delivered baby through cesarean. The doctors and nurses seems like on training. Seems They don’t have complete knowledge. I was given so much strong anesthesia that after delivery I was shivering badly for more then two hours with intense body movement. After so many days still I am unable to move my back by myself and the veins are still so much painful where the cannula was being put. Worst food service ever. They don’t give on time and they don’t give proper meal as per the mother. They will also charge extra for pediatrician visit 700 Rs per visit which they do not inform initially and they do not cover in insurance. I was there for 3 days. 2 visit doctors per day cost me 3600 for pediatrician and they also charged extra for keeping child with mother in same room.

Dr Gunjan K Sharma saved my father's life twice in Promhex hospital. Dr Gunjan is a gem in his field. During treatment, I found that Promhex hospital staff is very supportive. Be it their nursing staff led by Sr Indu, admin (Mr Naveen) or housekeeping. Hospital is clean, and ICU staff is well trained. There is scope of improvement in their billing department, and OPD availability of doctors can be streamlined. Otherwise rest of their services are good. Quick admissions, tests, pharmacy are other smooth servicing areas.

Doctors are good and their working experience is apt. But customer handling and dealing is very poor.
Customers are exploited.

Promhex hospital is a multi speciality hospital.
Good treatment is done here for patient.

Heartfelt thanks to Dr. Gunjan and his team for providing excellent treatment, support and care to my dad
Entire team from Doctors to housekeeping staff everyone is very supportive
They have shown utmost care and patience in treating my dad
We are highly grateful to Promhex hospital 🙏🙏

It is right said - God Cannot Be Everywhere, So He Sent the DOCTORS with Excellence and Selflessness.

No appointment system for OPD doctors. Patients are made to wait in long queues. Wanted to visit Dermatologist Dr Pradeep Sethi but there wasnt any appointment given. Only walk-in available and the doctor visit wasnt available on mentioned time. Was made to wait for almost an hour.

It's not hospital its tatsal(money making factory) daily medicine cost approx 20,000 Either patient required or not, they make your patient more sick by giving wrong medication and bring him in critical condition to make money. They force me to put my father on ventilator even on 90+ oxygen.
For hour kind information hospital admin we do not had any insurance policy check your records properly and then reply.

After reading reviews made a month ago by kiran gupta and anupam sharma, I was a bit discouraged but our friends insisted us to ignore the bad comments since they experienced great service. It has been a great experience we got from the services of everything at the hospital. We recommend this hospital considering constraint budget at valuable service. We have been discharged today (17.07.2021).