Poona Hospital And Research Centre
27, near Alka Talkies, Ganjwe Wadi, Sadashiv Peth, Pune, Maharashtra 411030, India
3
497 reviews
8 comments
GR6R+7R Pune, Maharashtra, India
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Monday: 00–24
Tuesday: 00–24
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Sunday: 00–24
Very irritating experience, it's kind request to Hospital management need to improve such worst staff by giving training of how to talk with patients and relatives.
Staff is not co-operative.
Best patient experience by the staff at K ward. quick response to patients call is so admirable
The TPA counter was quick in processing and assisting me in my insurance
The only cons is the ward lobby is noisy and disturbs the patients
They have not gives any treatment asking always money...money money...money....and after insurance company dined to pay cause they charge 81000 rs fo nothing...the single tabulate they not given us, for 2 days they are charge 13000 nothing do any treatment, if we ask about treatment they are educated very well how to manipulate patient.
poona hospital is totally poor for treat patient they are treat only money...money...money
My wife admitted in this hospital on 16/01/2023 at1600 hrs Kward room no 176 a special room.
Observations
1) Hand towel and small bath soap were provided next day.
2) No handwash solution available in patient washroom, totally unhiginic.
3) Food plates were washed by sanitory attended and in patient washroom only with water and no dishwash were used
4) Food quantity is very less, if patient needs some extra food he or she has to wait for atleast 30 minutes.
5) Coffee is not included in special room charges, patient needs to pay 60 rs extra.
5) No hot water available in patient's washroom, staff nurses and attendent was not aware from which tap hot water is flowing.
They just opened the tap and for 30min it was on.after that little warm water was available.Its a huge wastage of water .
6) On 16th evening attendent came in the room and told that Xray मे जाना है.
But she took patient in 2d Echo department. Technician of 2D was unaware.She checked with floor staff and it was understood that patient has to go in Dr Bapats OPD.