Madonna Beauty Salon - South Ex II

Great place for a comprehensive touch-up. Mukesh Ji is an expert! Thanks for an ethereal experience :)

Great and relaxing experience. The staff was ready to step in and help at any request. I got a facial, pedicure, manicure, and eyebrow threading. They were very attentive and accommodating to myself and my entire family. I highly recommend!

I booked GK Hair Botox services with Madonna’s South Extension. However, their disappointing lousy services, malpractices and disrespectful behaviour left me appalled. Not only the technician used fake products while performing the Botox hair treatment, but also didn’t perform the procedure himself. Rather, asked a helper to complete the procedure. Protocols normally followed for performing the procedure at any other salons were given a go by under the pretext of using advanced products and methodology. As a result of the hair procedure, my hair got damaged and became so rough and frizzy that I can’t even run my fingers through my hair. I was told over the phone that the I would be charged 5000+taxes for the treatment. However, after I booked an appointment and paid them a visit, I was told that the Botox hair treatment cannot be performed for the price quoted and that I would be charged 7080 for thetreatment. They even avoided issuing invoice under various false pretexts. Only after I escalated the issue that I was issued the bill. Franchise Owner Gayatri did not take any step worth its name for redressal of my concerns. I raised my concerns via email and WhatsApp messages with the management. But Madonna’s management seems to have fallen into the hands of corrupt and unscrupulous bunch of people. Brand owner Rahul on being contacted spoke rudely over the phone and started accusing me of not using the aftercare product . He accused me of sending photoshopped pictures after I called for independent investigation into the matter. I was appalled to see that Instead of looking into the concerns raised by me, brand owner misbehaved and spoke in a very disrespectful manner. It is clear beyond any shadow of doubt that Brand owner and franchise owner are all acting in collusion with each other in a bid to escape their liabilities arising on account of callous and deficient services. Ladies and Gentlemen, if you care about your well-being, particularly your skin-hair as well as your money, don’t visit any of their branches because the new management and the owner brand and franchise alike are all indulging in corrupt practices and their dishonesty knows no limit. They give a damn about the well being of their customers. On bringing up concerns, Customers are treated disrespectfully in order to break their confidence and grit to fight and bring to light their malpractices. They would go to any extent to save their own skin.

Beware of this racket of fraudsters!!!!

I have walked in the salon to get some hair treatment and the hair stylist suggested some great hair spa for immediate damage control. It worked out and results seems good. Staff is quite supportive and helpful.

Thank you.

Services are good. The staff also deals with their clients nicely.
I get my hair done by Mr. Amit who does it exceptionally well.
Wishing the Madonna team more and more clients. 🙂

Excellent service provided by well trained, courteous professionals.
I would highly recommend the pedicures by Ravi, manicures by Shah Rukh. For beauty services for ladies I will recommend both Pooja and Kamal ji, both are excellent technicians.
For hair Services my personal favourite is Ravi.

A great relaxing experience. At par with the best in town. Very hygiene conscious and also being on the ground floor is highly accessible for patrons with disabilities or senior citizens.

Shaheuk has magic hands! He gave me the best pedicure ever. I fully recommend him.
Will definitely come back before I return to the UK

The services here in Madonna are good! Everyone is courteous. I come here regularly for my hair colour touch up etc. Amit does a wonderful job! Thanks Amit👍🏻