Ideal Decor Kannur

Wide range of quality products friendly staff ambient parking very nice customer service

Awesome , excellent work , I purchased some furniture from Ideal Decor Kannur, I have no words to appreciate
Our lives happen around our furniture. Every day, our bed frames, dining tables, dressers, and coffee tables support us, often without thanks and appreciation

I have had such beautiful, hassle free experience ,shopping with Ideal Decor. When I visited the store I had no intention to purchase as I needed furnitures for my house in Bangalore.
It was Mr Ajmal who assured me ,that location wouldn't be a concern.
They have beautiful collection to start with which was irresistible . I got some custom made to my requirements which was done perfect.
Everything was perfect and beautifully executed. Hats-off to
Mr Ajmal ,for his interest in taking me around showing me designs,responding promptly and moreover taking all the interest and effort to get my order done perfectly on time.

I can't thank you enough ,highly recommend ,Ideal Decor Kannur to anybody looking out to buy furnitures ,which classy and chick.

Have had many good experiences in the past. However very disappointed with recent ones. Booked a sofa last year by paying advance as needed but delivered a completely different item.
Selected a two part coffee table but received item with poor finish and maybe because it’s a display piece with lot of dust and stains.
Shared feedback with management whose response did not reflect customer first approach.
Needless to say, no more doing business with them.

Excellent collection of furniture. One stop shop for all kinds of furniture in Kannur. Customer friendly staff to handle the requirements perfectly.

Worst service !!! READ BEFORE YOU BUY

If you purchase seeing the popularity of ideal decor, and their polite staff behaviour/approach during the enquiry before purchase.
Please read below to ensure, you don't face the same experience I had.

I have bought two sofa's from ideal decor and both got damaged within 2 years. And I had worst  experience asking for service.

First sofa bought on 2016 cost around 56000
Second a premium imported one cost around 1lakh 12 thousand MRP bought on 2020.
Two sofa's got damaged within 2 years and recently I enquired them about service replacement.

Experience:
1. They didn't compromise on service pricing even though the warranty expired just 1 month ago.
They only provide 2 years warranty. So ensure to check your dates if you see even a small damage or it costs you high later on.

2. Even for the product with price 1lakh more, the sofa didn't even last 2 years. They use low quality foams. Had same issues with 2 sofa's bought.

3. For foam replacement they charged price Rs 14000 for one sofa to me, and they assure no guarantee for the service replacement, not even for 1 day.

4. Customer service support is worst.
You will face delay in getting answers.
Also no follow up from their side,
you have to call them frequently to get an update.

My suggestion to you is either you ensure the product quality is worth the price you gave
Or purchase from other stores which gives you good product quality, warranty, service and fair price.
Even local stores product can gives you better quality and price.

Had purchased many items from ideal decor other than sofa and worst experience I had during service
enquiry for sofa. They only value customers during purchase not during service.

Never ever will recommend this shop to anybody.

Best experience got from ideal decor kannur best selection of products knowledgefull executives and Good hospitality
After sale experiences
Good customer service, timely approach, patience in hearing customer verbatim speedy resolution if have got. Overall delightfull experience.... Thanks team ideal decor

The service provided by the shop was mind-blowing. The only shop in Kannur district where I could get most modern furnitures for my contemporary style home was Ideal decor. The hospitality provided by the staffs, especially Dinil , was ultimate and the after sale service was impressive. They delivered the product on time and without any damages.