Such a bad bad service. First of all I want to write about the first experience I had with ferns and petals. I had ordered bouquet on my dad's bday online from dubai. When my dad received bouquet, the flowers were not fresh. I was soooo embarrassed to see that he received spoiled bouquet with hanging rose petals. Now on raksha bhandhan I had ordered 2 set of rakhi and celebrations with box plus I had added additional 2 rakhi. Totally 4 rakhi. On the day of raksha bhandhan I tried to contact ferns and petals and informed them to contact my parents to know the exact location of my order. I had raised a ticket and mention the contact number as well. I had also received saying that it was taken care. My parents had received a delivery guy number and talked to him regarding the location. He said he'll come in the eveng but I received a email in the night saying couldn't delivery. There is no proper communication between the help center and the delivery guy. If help center had updated him then he wouldn't have missed my order to deliver. Anyways I received my order next of raksha bhandhan but I received only 2 rakhi with celebrations box. Where the hell is my additional 2 rakhi which ferns and petals had charged 199 for additional rakhi. Ferns and petals had just ruined my special day. I never recommend such a bad platform. No proper communication between the help center and the delivery. It's such a waste of money as well such a waste of time waiting for the order. Can someone recommend me the best place to order flowers other than ferns and petals in mangalore.....
Akshay Vashisth1 year ago
They confirmed my order with order id 37189088 later on denied for midnight delivery. I've paid extra INR 250 for this. Even refund takes 10 working days from their side. No customer support. Worst experience
Suvankar Bhukta2 years ago
They have beautiful designs of bouquets and very good collection of gift hampers for every occasion. Good service given to the customer. Happy with my shopping experience.
Jaggu Shetty2 years ago
I wanted a customised bouquet with chocolate teddy and flower for my daughter. It was very nicely prepared. My daughter was very happy. Highly recommended service from the staff. Very good
Vola Baba2 years ago
I ordered from Mangalore fnp cake & bunch for my friend who stay in Mangalore... They are really gd service. Timeing &quality is super. 👍👍👍👍. I hope next time I will get gd service like this.
Manju Dodamani2 years ago
Ordered a cake n bqt frm Mangalore FNP. It was very nice n my mom liked so much. Thank u very much for making it nice. I'm happy
Mariyam Z2 years ago
Zero level of professionalism or service etiquettes. Very rude with their costumers even when they are at the fault. Wanted to rate 0 but there's no option they don't deserve even a single star.
Harshitha bangera2 years ago
I had ordered for the set of bridal flowers it was done beautifully, and it was done on a very short notice thanku for the wonderfull service fnpmangalore❤️
