Rush Fitness Studio

I was very excited to join this place, and the facilities look excellent. That said, when asking about memberships I was answered in a deeply rude and patronizing way. I was also chastised for wearing shoes on the premises when there is no obvious sign that they should be removed (and certainly no clear place to put them). This may well be one of the best gyms in the city, but it does little good if potential customers are put off by staff members who are there in part to make us feel welcome.

A complete waste of money. They are among the ones having the best equipment in the city, but be prepared to have one of the worst experiences in any kind of service, not just a gym. The complete team of staff, right from the gatekeeper, the cleaners, receptionists to the manager, are a bunch of incompetent people and I think inexperienced at managing any level of centre, let alone managing such a gym. And when you feel as a member you could put across a feedback to the top management, you come to know that there is no way the owner could be contacted, not even an email, and the head manager or whatever they call him is a failed model and a part time gym manager. Talk of total mismanagement. I want my money back.

i just shifted from mumbai and visited the gym as i was highly recommended by one of my colleague, but i didn't even have a look at the gym cause i was very ill-treated by the receptionist. The rude and un-professional behaviour of the staff lead me to walk straight out of the gym.
It is very sad that this is how the customers are turned down, leading to a loss of both the parties.

Facilities are awesome. Trainers are good. But they have raked up their membership fees a lot over the past year. It now costs 7.5k + taxes for 1 month. Also, you should be careful about their club rules. They won't give you a refund if one of their gyms close down. They just tell you to go visit the other branch. In my case, the Elgin road branch closed down and they told me that refund is not possible. I'll just have to go visit one of their other branches. That sucks :P

I’ve been working out at gyms for 10 years and Rush Fitness is hands down the cleanest gym I have EVER been to. I was so impressed. There were staff constantly cleaning the equipment. The music is super cool too - like lots of remixes and good sound system. I’m from New Zealand so obviously very foreign and I felt comfortable the entire time. If I return to Kolkata I will definitely come back here.

Just awesome !! Expected from a high standard gym and you get what you pay for.

Loved everything about the gym. The equipments. The running track. The ambience. The elegant and classy members. But mostly loved the trainer Rupam da. He is the bestest my favourite trainer of all time...God bless hum n the gym.

They have this very bad habbit of shutting down their branch without any notice and then the members are asked to use other branches which are approx 10kms away from one’s residence.

They even refuse to refund money .. absolutely horrible service.. all the awards given to Rush is fake.. absolutely unprofessional!!!