MF Utilities India Pvt Ltd

I am going to say lot of good things, but bad things first.

Poor Dashboard Display - it is seriously concerning. The dashboard representation needs chart for distribution of assets, percentage of return etc to look appealing. I am sure they would change this and improvise in future.

Contact details are not updated. Pin code for their address is 400610. Their website still showing the older one 400607. Some of their forms show updated address.

Now coming to the good things. There are many I will just quote the highly impressing ones.

1. Excellent customer care. I would rate even 6/5.
2. Account opening, getting online access everything was a cake walk. Simple and smooth.
3. Easy to make transactions using their online platform.
4. They take feedback seriously. Their email signature was having wrong pin code. They changed it the moment I pointed it to them.
5. Their payezz is an easy and an excellent way to make payments.
6. Existing portfolios are also shown and are available for making transactions.
7. Almost all the top fund houses are supported (I miss mirrae asset, I hope soon they will add more fund houses)

To summarize excellent initiative but still there are scope for improvements, especially their dashboard.

Came across this platform which is free and where one can buy direct funds. Opening account was easy but takes time. Same is the case with mandate. The dashboard is very basic and I cannot download much analysis data. Rest all is great. We need to publicize it more to retail investors.

This is a good website and has many use advantages for a DIY Investor. However they are understaffed and therefore some issues take long to resolve. Also they tend to reject applications for the slightest mistake and expect you to repeat the whole process and courier all docs afresh, if you happen to find yourself in this hapless situation

worst technical support and operation. I have already cancel 3 SIP way back 3 month back but still they are deducting amount from my bank account. Last month already complaint and get reply that from next month onward it will deduct money from bank. But unfortunately this month also i got e mail and sms for deducting amount from back. Till last month they were also deducting. Let s see what happened this month.

Very good portal to deal in Direct MF schemes. Only issue is the poor dashboard as one cannot see the gains and many other useful information which we can see at other portals. Still it is a good to start with.

This is very nice plateform to invest in diverse mutual fund schemes of all AMCs in india. All in one portal for mutual fund investors. Need to focus on upgrade software with technology.

Though the site i not very user friendly, provides excellent platform for mutual fund investment that a registered can holder can use.

Looks like they have tie ups with brokerages to not update the bank details. I have couriered my new bank details along with cancelled cheque and to delete an existing account. They say no sufficient proof to do so. Not sure what extra they need other than cancelled cheque for addition of account.
Also closed bank account, what proof is required, unsure. Their support just sent generic response to queries.