Pernia's Pop-Up Shop, Kolkata

Was really happy with how you people deal with your customers. Especially Mr Shubham was a great help for me in choosing the correct outfit for myself, also the after sale service provided by him was commendable.
Thanks Mr Shubham.

It was a lovely experience to shop here. Got our wedding dresses from here and we absolutely loved it. Perfect fit and looks awesome. It was great to work with Shubham. As we do not stay in India it was difficult to convey measurements and order details via call/whatsapp but Shubham made it very easy. Thank you for your constant guidance and help!

Dear Concerned,

I had purchased a Cape online from the USA which needed an alteration. As per one of the mails received for alterations I had visited the store last evening. But the embarrassment was too much for me to handle. I would like to bring it to the management's notice that a bunch of literally-illiterate people are running the store here at Woodburn Street, Kolkata. Basic and minimum courtesy is what we expect as a customer.

Last evening a bunch of Boys and Girls who were the employees of Pernia's PopUp Shop were busy having Gala time chitchatting when I entered. I was carring one of the products I purchased from Masaba that is just beside Pernia's. Firstly, they ignored welcoming and even embarrassed me with their negetive approach to see the Cape I got for alterations in the bag of Masaba. They just denied any possible alterations just because I carried it in some other Merchandise bag. Was it a "jealousy factor" or are they over devoted Pernians?

I am horribly hurt and believe that I will never ever shop from Pernia's any more. How can you harash a customer for carrying different bags?

THAN YOU

It has been a lovely experience for me. I loved the costumes I got from here. As I do not stay in India it was difficult for me to provide them with perfect measurements. But they were so courteous to help me out within the small duration I had after I collected the costumes.
Needed to mention Shubham from Kolkata store. He’s so very helpful and guided me throughout the process. Took care of every wanting and desire I had.
Thank you!

I absolutely loved my lehenga from this store! Imi was great a help and made my shopping experience very convenient. I ordered my lehenga few weeks ago and it came ready before time. Lehenga looked even better than the picture. I will definitely come here again for my next purchase :)

Unprofessional staff at the store. Misguiding people. Special mention for ‘SOFIA’ DO NOT EVER TALK OR LET HER DEAL WITH YOU. She can straightaway lie to your face. She should be sacked from the store.

Very bad experience, fits were horrible, colours all changed as there is no coordination between store and designer, who were blaming each other for measurements and customisation issue. Better to buy from designer directly as pernia staff is helpful and don’t solve issues quick

I’ve been shopping from Pernia’s for about 5 years now and I cannot recommend it enough. Shreya Das specifically has been my go to sales associate and she has been a gem. She promptly replies any query of mine, makes sure I receive my items in Dhaka, Bangladesh at the right time. She makes the a whole shopping process a seamless experience.