Rajasthani Rangrez
406, VISHWAS ASHIYANA, NEAR ANUKAMPA TULIP, Mahal Rd, Jagatpura, Jaipur, Rajasthan 302017, India
3.9
67 reviews
8 comments
RVC3+3R Jaipur, Rajasthan, India
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Monday: 10–17
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: 10–17
Sunday: Close
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: 10–17
Sunday: Close
I ordered lahariya saree from here and it was delivered and the pink saree has white patches on it all over also completely wrinkled and not polished.
When I complained via mail there was no reply and I was so disappointed with there unresponsive behavior that I went ahead and wrote review on FB and later these people asked me to get it exchanged and asked my bank details and then after sometime they messaged me and threatened me saying WE Will Not Arrange Any Return or Replacement For You Since You Have Written Bad Review For Our Company. I have seen somebody for the first time in my life for online shopping being so rude and threatening a customer for writing a genuine review for the poor quality product and accepting the fact that it was bad they can not return and wants to keep my money for my review.........!!!!!!!! Don't Get Fooled By Such Online shopping website
I had to follow up on 16 th November and was indormed the unavailability of the product. I requested for the refund of the amount. Ans was asked to share details on whataapp. Details were shared.however instead of responding...the phone was switched off. No revert on. Email as well.
I called again on 17th November, and Swati answered the call. When I requested her to check on whatsapp..details of the order, the call was disconnected. I called twice immediately ..the call was answered in the second call. It was only after I threatedned to go social media...did she become softer and politer.
Goes to show they are not bothered about orders or updating their customers at all about the order. They are rublde and impolite. Never recommend anyone to deal with them. My amount is still pending...no refund yet.
Always remember no body does favour in this competitive world. We pay and you get. Dont send unprofessional msgs. Not interested in your site anymore. Train your staff how to respond to queries. Even rejection or cancellation can be done in a smooth manner.