Mayuri Silk Palace
Classic Complex, 1st Floor, Station Rd, beside Hotel Avenue, Paltan Bazaar, Guwahati, Assam 781008, India
4.8
532 reviews
8 comments
5QJ2+87 Guwahati, Assam, India
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Monday: 10–22
Tuesday: 10–22
Wedneasday: 10–22
Thursday: 10–22
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Tuesday: 10–22
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I purchased a Mulberry paat from Mayuri Silks online. I have lived in Sibsagar assam for few years during my childhood and had some silk pure paat silk sarees. They were exceptional in quality and I still use them after 15+ years.
I think the saree I received from Mayuri Silk was not meeting that bar in quality and smoothness. I also felt that the finishing of handloom work was slightly lower - as an example the border stich was not perfect for the saree I received, the buttas in saree had threads coming off and butta weaves caused slight saree folds. I know with handloom products, each saree is unique and what I got was a nice saree. But I already had experienced pure assam paat and this seemed lacking somewhere.
The entire shopping experience with them was very smooth and transparent though. The team is very responsive and keeps customers as the first priority - really appreciate that. Return shipment charges are not covered and customer has the bear them. But they are super prompt and responsible with their refund, which I appreciate. I think their biggest positive is the YouTube videos - they are educating the world about Assam paat and that is commendable - continue doing that. They also have some very fabulous designs and the website is superb!
The saree was nice, but 10k is a big value for a middle class family like mine. I returned the saree because it did not meet the Assam saree look I had in mind from my previous assam days. They have a no question asked return, but the staff took the trouble to call me and explain their loom and assam handloom quality.
One extra star in my feedback for the staff at Mayuri silk who are super courteous! Thanks for the experience.