Just Drive Self - Driven Cars

Very bad service. I booked a car on 11th June 2022 and they tolde that my refund will credit in 7-8 working days. But now its 2 months and still not get my refund. No response on customer care number. Customer executive giving me dates and time everyday for refund. But no results. No refund. Fraud car rental service in surat.

Nice service with on time pickup and delivery. Good customer support with friendly and very helpful staff.
The car was also very smooth and the packages are pocket friendly.
Overall an amazing experience.
Would highly recommend

Perfect option for availing self drive cars in Gujarat. I have availed services in other states by Zoomcar and Revv but they are far better professional and customer oriented. Extremely Happy with their service though my SEP10 code did not work, doesn’t matter as the cars are worth the price. Customer care is available anytime in case of any queries. Ravirajsingh and team did great job.

Very well service. Taken for Ahmedabad but some operations issue at Surat they serve and check.

Well behavior and polite staff.
Thanks for your returned security deposite also.

Appreciate your Service and smooth finishing the deal.

This was my second experience after almost one year and now I'm having an honest review about JustDrive...

I'm in a profession that requires extensive travel across the globe, however, I've used so many self drive car services but was amazed to see JustDrive giving an amazing world class service in My Own City, Surat...

The Managers and the especially Krunal bhai have high moral and ethical values and they are prompt in their work.

I was surprised to see the condition of the self drive car provided by them, which was far better than my own new car bought a couple years ago...

They give you clean and serviced cars and also their inspection is very transparent and they'll tell you everything beforehand, dos and don't, know and know-not's.

The extension policy is also very handy and simple, charges are genuine as compared to the service they offer...

To be honest, it's hard to find such a professional and well managed service provider in this sector, where big companies backed out a few years ago, a local doing a global kinda job...

Ps. I'm writing this after my second use after one year, and also they deserve this amazing review...

Thank you JustDrive

I would give zero stars if there was an option too.

This is a cheat company. Their page would kill everytime you try a payment gateway. It took me an hour's customer support (rude and non responsive) to confirm the booking.

Then, I was told pick up and delivery won't be done due to non availability of a driver.

Then, on persistent request, I was asked to pay 700/- for arranging a driver.

You won't be informed about the deposit, pick up and delivery charges till you make the booking, and then they'll use unavailability and hidden instructions to loot.

They'll also throw random screenshots about their terms and conditions which isn't even there displayed in their app. Nor is the customer service team aware of it because questions like these were left unanswered during calls.

Such cheats. Terrible. Do not take their services!!!

This was my first booking with Just Drive. Very good service and well maintained cars. On time delivery and pickup.

Booked the car Renault kwid through just drive and had to make a few changes which were professionally dealt with by the just drive team.

I am greatly satisfied with the services of Just drive and would recommend it for self drive cars.

My experience is super good, all the service is truly best, car is also very good to drive and staff behavior is so nice. I love just drive's overall service.