Tata Motors Cars Showroom - Shree Vasu, Delhi Road
No C1, Delhi Rd, Shatabdi Nagar, Meerut, Uttar Pradesh 250104, India
4.4
2 reviews
8 comments
WMM6+5X Meerut, Uttar Pradesh, India
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Monday: 10–20
Tuesday: 10–20
Wedneasday: 10–20
Thursday: 10–20
Friday: 10–20
Saturday: 10–20
Sunday: 10–20
Tuesday: 10–20
Wedneasday: 10–20
Thursday: 10–20
Friday: 10–20
Saturday: 10–20
Sunday: 10–20
Unskilled labour and workers.. when you complain about service so they will try to prove you wrong..
1. Poor labour work
2. You go there with some problem and come with other additional problems..
3. In service bill they will add so many charges..
4. Changes unnecessary parts..
5. They just want to increase there bill amount...
6. Cleaning and polish better you do your own..
Attaching some of photos after service and cleaning and dry cleaning..
Turns out it was yet another lie. We travelled from Ghaziabad to this showroom in Meerut only to find out that the 7D mats were still not available. I had asked our assigned salesman over call before visiting the second time to confirm whether the mats had actually arrived or not and he replied in the affirmative.
This isn't just loose work ethics and petty unprofessionalism. I wouldn't have been writing this if it was one. This is the gold standard of swindling infact.
tldr : The people running the show in this showroom - the staff, to be more precise - are in the habit of lying. They don't know how to keep their word so I'll advise anyone reading this not to take them at their word.
Shreevasu_meerut
PATHETIC EXPERIENCE from sales and service department
Writing this review after 3months post delivery
1. Sales: Promised for a delivery date, after which I made the booking, however they kept giving me assurances and promises of delivery on time until last week of delivery, had to finally take up the case with regional office of Tata Motors and got the vehicle delivered on date after going through so much of ordeal.
2. Service: Vehicle had no issues until first servicing. Covered 2500kms+ in 45 days. 4 days after first service, vehicle broke down. Check engine light popped up with numerous other faults. Had to call the RSA team for assistance. Next day took the vehicle to Shree Vasu Automobiles, their diagnosis was battery at fault, gave the Exide battery for replacement.
Exactly 1 week after this, check engine light and transmission error popped up. After so much argument the technician from Shree Vasu Automobiles came to check the issue. And the same problem persisted every week for next 3 weeks after service.
Point to note, is the vehicle is top end model of Tata's passenger cars. Everytime I have to contact The CSM of Tata motors of Meerut Region for my issues with the vehicle, not even 3 months of purchase. Finally replacement battery came after 1 month of deposition.
The dealer has zero responsibility and technical expertise, they stop attending your calls, have to contact the CSM for any assistance. The customer relation is third rated.
Finally I got the problem resolved from ANJNEY MOTORS, which I STRONGLY RECOMMEND for servicing of Tata vehicles in Meerut.
From a customer point of view:
1. Bad customer relations
2. The audacity to ask the customer to take the vehicle every week to the dealers for problems which they couldn't identify, the problem arised after first service.
3. Irresponsible and lackadaisical attitude
Makes Shree Vasu Automobiles the worst dealer which I have ever affiliated with.