Maruti Suzuki ARENA (S.B. Cars, Kanpur, Fazal Ganj)

I went there to owning my new car maruti suzuki aura
It was nice axperiance

They are fraud.. They even not pickup phone and misuse your vehicle.. And stole the original parts of your car.. Don't ever get your car got service or drop the car for accidental damage..

Don't go there if you want to claim insurance. They take customers for granted, do not pick up calls, behave rudely, and do not provide satisfactory answers. To claim insurance, you have to park your car for at least 25 days. But if they want to sell the insurance, then they will call you every 2 hours.

Fraud people. They mishandle your vehicle stole parts, don't answer your calls, rude behavior. If they want to sell something to you then you become god for them after that they behave like they don't even know you.

Very good hospitality and nice behaviour by all staff and fully satisfied with sb car service 👍👏

Worst experience in show room, I will advise do not pay advance money to SB cars or SB Castle hotel ..they will tool your money and they will not refund if car delivery will be delayed or hotel booking cancelled from their side only..
I will give 0 star..very bad service.
I advised to all Kanpur people do not buy or book any car from here. My 11000 Rupees money stil not refunded😡
Worst experience ever......

Pathetic service do not give your vehicle for service here .. staff is bad they even lack basic equipment that are used for service. They even don't wash your vehicle.. strictly not recommend. They call you and offer you 10% Discount but Discount is not on full bill it is on labour's charge that is nothing.

Service & claim work very late & poor never perfect.
Again my car in S.B. Castle
Same on u all ...