Orane Salon Sangrur
Ground Floor, Outside Nabha Gate, Nankiana Sahib Rd, Main Road, Sangrur, Punjab 148001, India
4.6
182 reviews
8 comments
6RXW+X4 Sangrur, Punjab, India
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Monday: 10–20
Tuesday: 10–20
Wedneasday: 10–20
Thursday: 10–20
Friday: 10–20
Saturday: 10–20
Sunday: 10–18
Tuesday: 10–20
Wedneasday: 10–20
Thursday: 10–20
Friday: 10–20
Saturday: 10–20
Sunday: 10–18
1-Waxing and bleach - took 2 hours to just wax my arms, underarms and legs. Bleach was done simultaneously as well. But it’s shouldn’t take much time as it was only the side locks which were to be bleached and not the whole face. Wax was all over the bed , my shoes and on floor. The hair band which was used to wrap my head reeked of some sort of smell and towels were unhygienic too. I had to ask the staff to use fresh water and towel but they all looked the same. I don’t think they even change their bedsheets or use a new waxing wooden spatula, also their waxing strips are really huge and the girl was having problem in getting the proper grip.
2- root touch up - so another girl then took me for root touch up and took another 40 mins just for this! I mean it shouldn’t take more than 15-20 mins. Really slow!
3- manicure/ pedicure- after my hair color , I was sent to another section for manicure and pedicure. The girl used a towel which was being used by another customer for her henna application and she used it to dry my hands! Mind you, it already had henna on it! Not sure if they were out of towels or she was lazy to get one! I was asked to dip my hands and feet in water by one of their staff but then other staff came and said I should not have done it yet! They all were confused though! As I was running late, I asked them multiple times to hurry up or do things simultaneously such as mani and pedi can be done together. Even though it’s a job of manager, I had to intervene and ask the staff to get someone else to do my pedicure as one was doing manicure. A lot of mismanagement, no right guidance from the manager, staff is clueless what services I have opted for. In between my man/ped , I was asked to go back to hair color section for hair wash.
Hair wash - staff is again clueless if a shampoo is needed to wash my hair or not. I mean how do you get off hair color? Why am I paying you if you not going to use proper products? I had to ask for it and they used a shampoo!
Coming back to my man/ ped- It was not done properly, they only did my right feet properly, in fact they didn’t even remove callus from left feet as I being made to shift from one section to another, she either forgot or thought I didn’t notice this! Didn’t remove dead skin from left hand again for the same reason! Didn’t enjoy my time here as I thought I would relax while doing it. The staff was inexperienced, could understand from their conversation and confusion on steps.
Eyebrow / upper lips - staff did a good job but she and the girl holding my eyebrow were more keen on knowing why I have acne on my face! Made me feel insecure ! I had to tell them it’s because of pregnancy! I mean I came to your salon to feel good, relaxed , I see my face every morning and I know I have acne , why do I have to explain it to you who is a stranger?!
Overall - staff is inexperienced ( other than one or two), not managed properly as most of them were clueless about services you have taken, manager should have managed this part though , they are unaware that there are services you can do simultaneously. All of these services took place in a timeframe - 11:30Am 4:00 PM. I have done same services in other high end salons and it doesn’t take more than 2.5 - 3 hours. Also I would rather go to some other salon where they respect your time and privacy!