ICICI Bank Angul-Branch & ATM

Good customer service as a private sector bank . Good customer relationship n in time service.

This is ICICI bank Angul branch. This branch is attached with ATM counter. Here almost all type of financial transactions are being executed. Here DMAT service, credit card facility, personal loan, housing loan, vehicle loan, gold loan, property loan, cash deposit, cash withdrawal, check deposit, savings account services, current account services etc are available.

There is no customer support is there,If you call helpline number the branch forwarded the call and disconnected automatically.

Please resolve the issue because many peoples are facing problems to reach you guys.

Kindly develop your customer service help line phone.

In this pandemic they can't go directly to the branch ,They require something about very serious issue and facing problems how they solve it.

Kindly give us another way to reach you and one more thing,Please resolve your phone which one you gave in contact us.

Thanks,

Very well mannered staff also good service offered

Better service. Good behaviour.

Good service...

How do you feel, if you deposit money, but will not receive any receipt or confirmation of deposit ??

This branch, I visited on 29/11/2021, doing the same. The branch manager is giving an excuse of over crowd issue, but hardly 5 people present in the queue. When asked to employee for receipt , she/he replied you have given money to bank, you will get confirmation on mobile later. He /she was writing the details of deposit on a blank paper. and to record online later sometime.

Please let me know, how you support this so called digitization/paperless process, claimed by the Branch manager.

ICICI Bank, Angul Branch, Mutual Fund SIP Fraud, it's me today, may be it's happened with other people's before and and next turn you..

Mutual fund guy name is Swadhin and the lady name is Sweta.(may be they both are handling the MF section.

Have account here since 2019. Staffs are non professional specially mutual fund section and the worst bank manager I ever seen, because not bothering to take any action and follow up after the customer complain. I am not remember this fellow name. What happened with me was a blunder done by the mutual fund section staffs and that lady also whose handling that section.

They open one mutual fund SIP without informing me and the most shocking that they manipulate my privacy. They started that SIP with my email and mobile number, address from Bihar and other PAN account number and the funny thing is that the first SIP was not deducted from my account. I got message and mails when the second SIP was on due,
so it's clear that someone paid the first SIP on behalf of me.

Manipulate with my privacy is purely ilegal and crime and the culprits must get punish. I requested to close my account here but they convince me to leave and keep running the account. When after all that my second SIP was deducted from my account and they are not responding to close, then I transfer to other account. Then how you will trust the bank staffs and keep continue your account in operation.

I am shocking how this guy became a branch manager.😷.......😡😡😡......