Anuraag's Cafe & Live Bakery

Great place to have a bite
Few items are Slightly overpriced
Good ambience and Couple friendly Cafe

Worst experience at Cafe,
Not a good quality food, receptionlist behaviour is very bad, no manner how to talk to customer. No table manner, no tissue paper available on table, can be given only on request.
Really not a good professional behavior.
Lots of waiting time after order.
I order vadapav, it was not properly cooked, wast of money.
Its better to go some other option, not a good place to dine out also costlier compared to market rates.
Do not waste your money.
#Worstexperience#, #badfood#, # errogant #

Best & delicious cakes. Perfect food items prepared for special occasions and at affordable prices.

Very rude. Such bad vibes. Owner lady at the cafe talks very roughly and rudely. Not a customer centered environment. Doesn't even know how to talk with guests. Didn't expected such behaviour. Will never visit again and never recommend it to anyone.

Must Read Honest Review
I keep ordering pastries cake patty etc. From swiggy and zomato from this Cafe 1st I would like to mention about 3rd or 4th order on every single order 1 gave 5star or 4star as per quality and taste very honest every time.
But on my 3rd or 4th order from zomato I ordered 1 Butterscoth pastry 1 Chocochip Pastry and 1 Choco truffle pastry I loved all pastry except chocochip because in chocochip there is some kind of smell coming so I didn't eat that one and complaint about the same on zomato and they transferred my call to this Cafe and manager told me on your next order we will give you 1 extra pastry then I gave 5 star honestly because I am got 1 extra pastry.
Then next time I ordered 3 Chocochip pastry because I trust anuraag Cafe and I paid for 3 pastry but got 4 pastry then I taste that one that was amazing in taste rated again 5 star.
But now today I ordered 4 Aloo Patties and 2 Chocochip pastry and 1 Butterscoth Pastry. I didn't eat pastry till now when I am writing this review but out of 4 aloo patties 1 is bad in taste aloo is smelly so I call anuraag Cafe just let them know I don't ever think of refund or extra patties this time I just call them so that from next time these kind of issue doesn't happen.

Now 1 lady pickup call she call himself as owner but sorry to say but according to language of lady she is not a good owner. Talking with me rudely and doesn't even listen what I want to say told me that patty is baked now just 2 hours before I told her madam listen and then she cut call.
Very very bad owner manager is good but owner lady is bad.

I am attaching those smelly aloo picture with this review so that they can see I am not joking.
My parents stopped me from going in Cafe or else I will show her those aloo very rude not even listening.

I had a complaint with my order, the pizza and noodles that I ordered were evidently raw and after calling it out the owner who was around was so rude, and told me to go eat somewhere else if I don’t like it. It was outrageous and I’m deeply disappointed. I am never coming back. I do still expect an apology.

Sorry for the long review comment.

I ordered a cake and they made me wait for 30 minutes, after the discussed time. Though I am a regular customer from a long time, I waited in the car outside because of the times we live in.
I took the cake and ran as I was to travel.

I saw a customer come in the shop with a cake box, my wife noticed that and found that weird.

****
Not just the wait time,
There's more...
It turns out, they gave my cake to someone else, in the covid times. He came to return my cake.

****
Not just the probably covid exposed cake,
There's more...
It turns out they wrote someone else's name on the cake and just pasted a white strip on it with the correct name. I was so AWKWARD in from of the birthday girl for whom I took cake.

Attaching a photo because if you are a regular customer like me you won't believe it. You can clearly see the additional white strip, with 'Kriti' written on it.

I ordered a cake at Anuraag cafe for my husband. It was a very beautiful cake inside and outside both.. 😇 As tasty as pretty it looks 😍 Everyone at the event praised about the cake.. Perfect moisture in the bread base, freshness and sweetness in the cream was appropriate 👌🏻Not to mention, despite all these qualities in it, it didn't drill a hole in our pocket 😄 We were told it will be 80% same as in picture that we showed initially as requirement but trust me it was more than what we expected and even better than original picture 😇 Not to forget, it was a blueberry cake inside and blueberry was not sour at all.. thanks to the staff sitting at counter for helping us decide. 😇🙏🏻 Keep up the good work 👏