Bakingo - Cake Shop in Dwarka, Delhi
Near, C-76 1st Floor, Main Rd, Mahavir Vihar, Sector 1 Dwarka, Police Chowki, New Delhi, Delhi 110075, India
4.3
488 reviews
8 comments
H3VF+VF New Delhi, Delhi, India
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Monday: 9–23
Tuesday: 9–23
Wedneasday: 9–23
Thursday: 9–23
Friday: 9–23
Saturday: 9–23
Sunday: 9–23
Tuesday: 9–23
Wedneasday: 9–23
Thursday: 9–23
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Saturday: 9–23
Sunday: 9–23
The occasion was my friend's birthday.
Cake is one of the utmost important thing on a birthday. But Bakingo totally ruined it.
They charged me ₹740 for it. The cake was so terrible in taste and quality, that even a down market pastry shop could provide a better cake than them. I registered the complaint, first of all they rejected my complaint once. I registered it again. I requested for the refund but they denied to do so and sent their delivery boy to take a cake sample for a quality check. After a day, they called me and said the cake was fresh with a good quality. Also, their executive was delivering me his thoughts that taste can differ from person to person.
Instead, they offered me a small jar cake costing ₹99 to compensate.
My money got totally wasted. I would not recommend anyone to buy any sort of cake from them. Please refrain buying from Bakingo. Pathetic cakes offered at Bakingo with poor service.
I would rate them 0/10.
My daughter was very excited about this cake as it was the first time for all of us for this type of cake and we headed to the party venue.
And all of her dreams were shattered, as when we pulled up the plastic ring the content did not fall on the cake as promised in description, also along with plastic the middle of the cake came out. So at the end it was such a messy, hollow and the worst looking cake in the history of cakes . (Pic attached)
My whole family was very embarrassed in front of all friends and relatives, especially my daughter.
I raised this complaint but no resolution top of that support were rude. Avoid ordering from this guys.
My order id was 1176114 and shared all incidents on mail id too yet no resolution