Gold's Gym

One of the worst customer service they have.
The lady at reception who recently joined has no way of handling customers.
I always joined this gym for few days every after few months as i have been travelling in and out of lucknow .
The staff before was always nice and humble.
She was rude and mentioned - aap jaide bhut aate hai jinko kuch din work out karna hota hai .which was not at all professional and she also said.
You pay for 7 days or 10 days is the same as I laid last time for 10 days and wanted 7 days this time .
She told me she will call me back and never did and when I called her back the next day .She said they will charge 2500 for 5 days !!!!! I wanted to speak to other lady who I usually see at reception and she replied she's busy and cannot talk .

People have moved from this gym to other better gyms not only the customers but also the trainer's .
The only reason I personally prefer is the shower they have.

Highly sophisticated outstanding gym with professional and experienced trainers. I am training under Vishal Arya and happy with my ongoing training and increased strength. Go ahead without thinking and join the Gold's gym aashiyana.

Newly joined but had a great experience till now and very helpful guide and other members.
Feel very comfortable and satisfied to join😊.

Bad behaviour from backend office they don’t have manners how to talk with others not required that type of persons at this place (big name-GOLD gym)

A great gym but it's a little small in comparison to other Gold's Gym. They have all the amenities a gold offers. Dumbbells, Barbells and Machines are also in good condition except a few. Trainers and staff are also good. The locker, Steam room and Body Composition Machine is also available there. Small gym but a good gym. Hygiene and Cleanliness is also maintained here.

Gym timings are worst. Very congested gym, equipments are not good. You will feel suffocate when you enter in gym. Very less number of trainers.This Gym is running only on the name of gold's gym otherwise any local gym is far better than this anytime. I will not renew membership next year because of suffocation environment and worst timings. An office going man can't do workout bcz of timings of gym. Gym should open till 11 pm. One word for this Gym - "3rd class gym of Lucknow"

Head Trainer, Ajay, is very unprofessional.. He talks to clients in a very rude way.. He argues With and blame Clients. On writing e-mail, no one responds.

I don't know weather management has some spine or not..

It's my advice that please don't join this gym, if you join, and don't get along, please do write a mail to corporate office, HR, even the CEO if necessary and not to the branch, since once they take your money, They won't care much about you.

I had an issue earlier as well and the only reason why I joined the gym again is because of the transfer facility as I am going to change the city.. I would suggest better join the 24x7 gym opposite to Khazana Market or Muscle factory near powerhouse Chauraha..

Edit 2: Well, changed from 1 to 2 star, because the new Management shows a ray of hope.. Being a tall guy, it is very difficult for me to perform deadlifts.... to reduce the shock and to make it convenient for taller members, they provide the damaged gym matts now.. I am hopeful, they'll now look into other matters and problems as well.

Good luck 👍👍👍

Best gym of the area..clean and hygienic place for workout. Gym is fully equipped with machines and they have extra space for zumba, yoga etc with locker and steam facilities. Must visit this place if u want d best place for workout so here is the place 'GOLD GYM' aashiana.